frequently asked questions
Are your toys safe and compliant with safety standards?
We place the utmost importance on keeping our toys safe. Each product passes stringent testing and complies with all applicable safety requirements. Throughout the manufacturing process, we implement strict quality control techniques to ensure that our toys satisfy the highest safety standards.
Do you offer international shipping?
Yes, we do provide shipping to other countries! Since we are aware that our clients are global in scope, we wish to guarantee that everyone can use our products. We'll collaborate with reliable shipping partners to get your item to you quickly and safely.
Can I sign up for notifications about new toy releases or promotions?
Of course! By registering for an account on our website or subscribing to our newsletter, you can receive updates about specials and new toy releases. You can be the first to learn about exciting new products that arrive on the shelves as well as any exclusive deals or discounts we're running by subscribing to our email.
Do you offer assembly instructions for larger toys?
Yes, in order to give our customers the smoothest possible setup experience, we do offer comprehensive assembly instructions for larger toys. You may easily follow these instructions, which walk you through every stage of the assembling procedure. We provide all the required written directions, pictures, and drawings because we know that building larger toys can occasionally be a little difficult.
What is your shipping policy regarding delivery times and costs?
Our shipping options include both normal and expedited delivery, with expected arrival timeframes given during the purchase process. The package's weight, the shipment destination, and the chosen shipping mode are some of the variables that affect the shipping expenses. While we always try to give reasonable shipping costs, there are times when we run promotions when eligible orders can receive free shipping.
Are there any discounts for bulk purchases?
Yes, discounts are available for large purchases! Offering competitive price for larger orders is important, whether you're a business, school, daycare, or an individual looking to buy in bulk. Our bulk purchase discounts are made to help you save money while guaranteeing that you can get the number of products you require. The exact percentage of the discount may change based on the products you choose and the size of your order.
Are there any educational or STEM-focused toys available?
Yes, Our assortment encompasses a range of choices that promote curiosity and analytical abilities, from scientific kits and building sets to coding robots and puzzle games. These toys not only provide hours of entertainment when played with, but they also encourage experiential learning in STEM subjects (science, technology, engineering, and math).
How often do you restock popular items?
Keeping our best-selling items stocked while also adding new things to our catalog is a delicate balance that we try to maintain. Supply, demand, and production capability are some of the variables that affect our restocking schedule. Our goal is to consistently replenish popular items so that our clients can continue to purchase them. We keep a careful eye on inventory levels.
Are there any age-appropriate recommendations for each toy?
Absolutely, in order to assist parents and other caregivers in making well-informed judgments about which toys are appropriate for their children, we offer age-appropriate suggestions for each item. Based on variables like developmental milestones, safety issues, and the intricacy of the toy's components, we make suggestions.
Are spare parts and accessories available for purchase?
Yes, we offer a selection of spare parts and accessories to support our products. If you require additional items such as replacement blades, extra batteries, demo tattoos, snow powder for demonstrations, or other components, please get in touch via our “contact us” page. Our team will provide you with the relevant price list and further assistance.